FAQs
Welcome to Modern Appalachian Kitchen! We’re proud to share our passion for locally inspired, handcrafted foods made right here in the heart of Appalachia. Below you’ll find answers to some of our most common questions.
Marshmallows
Q: Why does the outside of my marshmallow have a shell?
Our marshmallows are made fresh and coated in powdered sugar, over time the sugars will begin to harden to create a shell that protects the inside of the mallow.
Q: When should I eat my marshmallow?
While most of our product will not go bad, for freshness it is best to eat the marshmallows within 1-2 weeks of delivery. Once packaging is opened the marshmallow may begin to harden if in contact with air. We advise any opened marshmallows be placed in a container with a lid or in a baggie that you are able to keep closed.
Q: Can I roast the marshmallows?
Like the marshmallows you find in the grocery store you can roast Modern Appalachian Kitchen’s marshmallows. Our marshmallows are not made in the same way as the store brand, meaning the mallow will begin to melt if heat is applied. If roasting we suggest a quick brûlée of the outside.
Product Information
Q: Are your products made fresh?
Yes — everything from Modern Appalachian Kitchen is made fresh in small batches.
Q: Do your products contain allergens?
Some items may contain or come into contact with common allergens such as nuts, dairy, or wheat. If you have concerns, please reach out before placing your order.
Q: Do you offer gluten-free or vegan options?
Many of our confections and marshmallows are gluten-free. A limited number items can be made vegan.
If you have a dietary restriction please contact us to ensure we can make something special for you.
Custom, Bulk, & Wholesale Orders
Q: Do you take custom or bulk orders?
Absolutely! We love creating special orders for events, gifts, or large gatherings. Please fill out our Custom Order Request Form on our website to get started.
Q: How far in advance should I place a custom order?
We recommend placing custom or large orders at least two weeks in advance to ensure availability and adequate preparation time.
Q: Do you offer wholesale options for retailers or restaurants?
Yes, we partner with select businesses across West Virginia. Please complete the Wholesale Request Form or contact us directly to discuss partnership opportunities.
Contact & Support
Q: How can I reach Modern Appalachian Kitchen?
You can contact us anytime through our email,modernappalachiankitchen@gmail.com.
We’ll get back to you as quickly as possible.
Q: Where are you located?
Modern Appalachian Kitchen is proudly based in Morgantown, West Virginia, serving our community and customers throughout the state.
Q: I tried to place an order but it says my order cannot be placed based on my address.
At this time, we are only able to sell our products in the state of West Virginia.